100% Best Price Guarantee
At Lightsource, we are committed to making sure you can relax about pricing and instead focus your energy on choosing the right light for your project. Our Best Price Guarantee is a testament to that commitment.
"Lightsource guarantees to match any other online stores price with its 100% Best Price Guarantee"
In a nutshell
If you find a lower advertised price on a product you purchase from our site within 7 days after your purchase, let us know and we will match that price and refund you the difference.
Qualifying Terms and Conditions
- The Best Price Guarantee cannot be used in conjunction with any other coupon, bundle or project pricing offer, nor does it apply to limited-quantity offers, manufacturer's rebates, discontinued, closeouts, clearances, returns, liquidation, used, bulk quantity products, or typographical errors.
- Price comparisons must be on the exact same product with the same options, based on total delivered price and for same quantity purchased.
- The advertised price is from an authorized UK retailer.
- The price is a published price.
- Price adjustments are calculated on the total delivered price of the product including all applicable shipping charges but do not include the freight cost of oversized shipments.
- Products on extended backorder or long production lead-times do not qualify.
- Lightsource reserves the right to determine whether competitors' products and/or prices reflect a true and fair comparison.
- Lightsource reserves the right to not sell any product below its cost.
How to Claim
Please contact us by email on firstname.lastname@example.org to initiate a price match guarantee claim. Please make sure you provide the exact URL web address of the product on the competitor's web site. Please also include your order number along with details of the price difference when you contact us.